Pandemic Unemployment Assistance

Employer Infographic   311 FLYER

Pandemic Unemployment Assistance Program (PUA) & Federal Pandemic Unemployment Compensation (FPUC) Programs

PUA Hotline

To access a customer service representative for any/all questions related to PUA claims, please send your email to

Rapid Response 

Currently, GDOL is collecting information that will be used to estimate how much assistance Guam will need from the federal government and help maximize the funds Guam can request for PUA and other future funding opportunities.

Interested applicants can email their information to . The email is for data collection purposes only. Please follow the below instructions when sending information:

For individual employees:

  1. Name of Employer
  2. Identify if you were Furloughed or Laid Off
  3. Identify if your hours were reduced

For business owners or managers:

  1. Employer name and location
  2. Number of employees laid off or are anticipated to be laid off
  3. Anticipated date and length of layoffs (e.g. 1 to 2 weeks, 3 to 4 weeks, or unknown at this time)
  4. Number of employees with reduced work hours or anticipated number of employees with reduced work hours
  5. When hours were reduced or anticipated date to implement reduced hours
  6. Specifics on reduced work week imposed (e.g. reduce to 32 hours per week, 20 hours per week, 10 hours per week, or unknown at this time)
  7. Duration of reduced hours (e.g. 1 to 2 weeks, 3 to 4 weeks, or unknown at this time)


Information on the CARES Act, the Guam Economic Development Authority provided the CARES Act Selected Programs Presentation, which can be found on their website under Economic Relief Initiatives,

Authorized by the Coronavirus Aid, Relief, and Economic Security (CARES) Act, the program will provide weekly benefit payments to workers who traditionally would not qualify for unemployment benefits, and who are unable to work as a direct result of the COVID-19 public health emergency. This includes those who are self-employed, independent contractors, workers with limited work experience, and those living in areas without an unemployment benefits program, such as Guam.