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Wage and Hour Division (WHD)

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WAGE COMPLAINT FILING AND INQUIRIES

Updated: June 22, 2022

General Inquiries:
General questions may be made in person, electronically via email, or via telecom. Please refer to our “Contact Us” information below this webpage.

Wage Complaint Inquiries via Email:

Please send an email to wage.questions@nulldol.guam.gov with the following information:

  • Name
  • Contact number(s)
  • Employer Name
  • Brief description of why you believe the employer may have violated labor laws
  • An electronic copy or clear picture of your valid photo ID (driver’s license, Guam ID, military ID, etc.)

You will receive a phone call within 1-2 business days from an investigator. The investigator may ask additional questions and guide you with additional information, based on the allegations of your complaint.

In-Person Complaint Filing/Inquiries:

Walk-in inquiries and complaints may be done in-person during normal business hours (Monday-Friday, 8am-5pm; closed on weekends and GovGuam holidays).
Complainants must have a valid photo ID, and provide (if possible) employment records such as timesheets, check stubs, record of payment, etc. that supports the allegation(s).
If you are feeling sick, please refrain from coming in-person. In the event you are feeling ill, we highly encourage complainants to submit a complaint electronically,  or contact a representative to conduct a screening over the phone and proceed with scheduling an appointment, if necessary.

USDOL GUIDANCE AND RESOURCES

USDOL Guidance on Overtime Exempt (i.e Salary) Employees:
Sept 2019 Fact Sheet: Final Rule to Update the Regulations Defining and Delimiting the Exemptions for Executive, Administrative, and Professional Employees

Overview

Labor Laws

Guam Service Contracts Wage & Benefit Determination

Contact Us

Location

414 West Soledad Avenue
Suite 401, GCIC Building
Hagatna, GU 96910

Mailing Address
Guam Department of Labor
Wage and Hour Division
P.O. Box 9970
Tamuning, GU 96931

Email Address

wage.questions@nulldol.guam.gov

Phone
(671) 475-7024
(671) 300-4602

Fax
(671) 300-9955